Retail Digital Media networks are evolving and are fast becoming important consumer communication platforms in retail. 

Consumer and Employee Self Service, as the name suggests is all about empowering consumers and employees while they are in a specific environment to meet one or more specific buiness needs.

The convergence of these two technologies is described by Yeahpoint™ as the Consumer Supply Chain.

Succesful Consumer Supply Chain solutions have key requirements to ensure success. These include:

	Value for the consumer or employee
	Value for the business
	Reliability
	Consistancy and Currency of data/information
	Speed to market – rapid development cycle – next week, not next year
	Infinite flexibility – building block approach rather than 1 size fits all
	Viability – driven by commercial and consumer outcomes, not technology

Yeahpoint has developed a reliable framework and methodology which has enabled the delivery of many successful (and profitable) Self Service networks for our clients. At yeahpoint we are all about delivering value to consumers, brands and retailers – we don’t put a big YEAHPOINT logo on the front of our solutions ... but we’re sure you have seen our work, some of our clients and solutions are showcased on our website– we’re sure you’ll say ‘yeah – I’ve seen that’

"In order to attain their business objectives, [businesses] must help customers accomplish their goals — and customers can only achieve their goals when self-service channels provide essential content and function, then help users find and consume it."
— Kerry Bodine, principal analyst for Forrester Research

"We’ve just cracked the surface of the opportunities. I see kiosks becoming pervasive and using them in many aspects of our lives. They’re about making our busy lives simpler."
— Juhi Jotwani, director of marketing and strategy for retail store solutions, IBM

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